This article takes a look at common staffing issues that a small business might experience and offers solutions.
Running a business takes a lot of effort and there are many aspects that need daily management. One of the biggest headaches a business manager can face is employee issues, which can be of a broad spectrum. You might need temporary labour during busy times, or you might have low staff morale and service is suffering as a result, there are many potential issues with HR, which we dive into in this short article.
Part Time Work
A small business might have a team that handles everything and as the company expands, there is a need for part time workers. It is time-consuming to place ads and interview potential candidates, which is why most SMEs use a leading small business HR service that can readily supply part-time labour as it is required.
Employee Behaviour
People are unique and they don’t always see eye to eye; this can lead to personality clashes and before you know it, you have a conflict that affects everyone. You might have one temporary worker who flaunts all the rules and this is rubbing off on your team, or perhaps an employee has a grievance with their superior. Discipline is obviously critical when managing people and if you forge a connection with a leading HR agency, they have legal specialists who know the labour laws inside out. You have 24/7 access to a labour law expert and that alone is worth so much.
Workforce Mismanagement
It is easy to mismanage a workforce and assign tasks to employees that lack ability and/or experience; the business suffers when this happens and the best solution is to leave HR allocation and workforce management to an HR agency. It might be that a crucial staff member falls sick and you have no back-up, which could halt production; one aspect of workforce management is being flexible with the given resources. The larger the workforce, the more attention must be paid to planning and an HR agency has all the solutions to workforce management.
Compensation Claims
It is not uncommon for an employee that suffered a personal injury at work to take legal action to claim compensation. When you partner up with an established HR agency, you have access to their legal team, who can offer the best advice. It is crucial that you follow the correct protocol whenever responding to legal action. Unfair dismissal is another common issue, when an employee feels they were fired without adequate reason. An employee might be from an ethnic minority and claim the dismissal was racial; in such a case, you need legal advice immediately and how you respond is important. Health & safety is another major headache and something the HR agency can handle.
Absenteeism
This has to be in our list of HR issues; every organisation is impacted to some degree when employees unexpectedly take time off; what do you do when a driver calls in to say he’s not coming in tomorrow? If you have a working relationship with a local HR agency, they can supply you with the labour you need to cover a specific role.
Most businesses take advantage of the many services offered by the HR agency, a company that can tailor their services to give you the support you need and at an affordable cost to you. If you would like to learn more about HR services, start with a Google search to find a local agency and browse their services.